Privacy
Last Updated: 1 January 2025

Poko App Download Privacy Policy

Your privacy matters to us. This page explains exactly what personal data poko app download collects from Bangladesh players, why we collect it, how we use it, and what rights you have over your own information. We keep things straightforward — no legal jargon, no vague language.

How Poko App Download Handles Your Data

These six points cover the most important things to know about privacy on poko app download. The full policy is below.

We Only Collect What We Need

Poko app download collects only the personal data that is necessary to operate your account, process payments, and comply with legal obligations. We do not collect data for the sake of it. If we don't need it, we don't ask for it.

We Never Sell Your Data

Your personal information is never sold, rented, or traded to third parties for marketing purposes. Poko app download shares data only with the payment processors and verification services that are strictly necessary to run the platform — and only under confidentiality agreements.

Your Data Is Encrypted

All data transmitted between your device and poko app download is encrypted using TLS. Sensitive data stored on our servers — including payment details and identity documents — is encrypted at rest. We conduct regular security audits to ensure your information stays protected.

You Control Your Data

You have the right to access, correct, or request deletion of your personal data at any time. You can also request a copy of all data poko app download holds about you. These requests are handled by our support team and are typically completed within 30 days.

Cookies Are Used Minimally

Poko app download uses cookies to keep you logged in, remember your preferences, and understand how players use the platform so we can improve it. We do not use third-party advertising cookies. You can manage cookie preferences in your browser settings at any time.

Data Is Not Kept Longer Than Necessary

Poko app download retains your personal data only for as long as your account is active or as required by applicable law. When data is no longer needed, it is securely deleted or anonymised. Closed accounts are retained for a minimum of five years for regulatory compliance purposes.

01 Introduction

This privacy policy explains how poko app download collects, uses, stores, and protects the personal data of players who register and use our platform. It applies to all services offered by poko app download, including the website, the Android app, all games, and all payment services.

By registering on poko app download, you confirm that you have read and understood this privacy policy and that you consent to the collection and use of your personal data as described here. If you do not agree with any part of this policy, please do not register or use the platform.

We review and update this policy regularly. The "Last Updated" date at the top of this page reflects the most recent revision. Continued use of poko app download after a policy update constitutes acceptance of the revised terms.

Plain language commitment: We've written this policy to be as clear and readable as possible for Bangladesh players. If anything is unclear, contact our support team and we'll explain it directly.


02 Data We Collect

Poko app download collects personal data in three main ways: information you provide directly, information generated by your use of the platform, and information received from third-party services such as payment processors.

Information you provide directly:

  • Full name and date of birth
  • Phone number and email address
  • Payment account details (bKash, Nagad, or Rocket number)
  • Government-issued ID documents submitted during verification
  • Any messages or information you send to our support team

Information generated by your use of the platform:

  • Login timestamps and session duration
  • Device type, operating system, and browser or app version
  • IP address and approximate location
  • Game history, bet amounts, and transaction records
  • Bonus claims and wagering activity
  • Pages visited and features used within the platform

Information from third parties:

  • Payment confirmation data from bKash, Nagad, and Rocket
  • Identity verification results from our KYC service provider
  • Fraud risk signals from our anti-fraud monitoring systems

Note: Poko app download does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health information.


03 How We Use Your Data

Poko app download uses your personal data for the following purposes:

  • Account management: To create, maintain, and secure your player account on poko app download.
  • Payment processing: To process deposits and withdrawals via bKash, Nagad, and Rocket accurately and securely.
  • Identity verification: To confirm your age and identity as required by our operating standards and to prevent underage gambling.
  • Fraud prevention: To detect and prevent fraudulent activity, bonus abuse, money laundering, and other prohibited conduct on poko app download.
  • Customer support: To respond to your queries, complaints, and requests efficiently.
  • Platform improvement: To analyse how players use poko app download so we can improve the experience, fix bugs, and develop new features.
  • Responsible gaming: To monitor gameplay patterns and identify players who may need support, in line with our responsible gaming commitments.
  • Legal compliance: To meet our obligations under applicable laws and regulations, including record-keeping requirements.

Marketing: Poko app download may send you promotional communications about bonuses and offers. You can opt out of these at any time by contacting support or updating your account notification preferences.



05 Data Sharing

Poko app download does not sell, rent, or trade your personal data to any third party. We share data only in the following limited circumstances:

  • Payment processors: We share transaction data with bKash, Nagad, and Rocket to process your deposits and withdrawals. These providers are bound by their own privacy policies and data protection obligations.
  • Identity verification providers: We share identity document data with our KYC service provider solely for the purpose of verifying your age and identity.
  • Fraud prevention services: We may share limited data with anti-fraud systems to detect and prevent prohibited activity on poko app download.
  • Legal authorities: We may disclose data to law enforcement or regulatory authorities if required to do so by law or in response to a valid legal request.

All third parties with whom poko app download shares data are required to handle that data securely and to use it only for the specific purpose for which it was shared. We do not permit third parties to use your data for their own marketing purposes.

Your data stays protected: Every third-party service used by poko app download is vetted for data security standards before being integrated into the platform.


06 Data Retention

Poko app download retains your personal data for as long as your account is active and for a period after closure as required by applicable law. Specifically:

  • Account and transaction records are retained for a minimum of five years after account closure to meet regulatory requirements.
  • Identity verification documents are retained for five years after the last transaction on your account.
  • Support communications are retained for two years after the conversation is closed.
  • Game history and betting records are retained for five years.
  • Marketing consent records are retained for as long as you remain a registered player on poko app download.

When data is no longer required, poko app download securely deletes or anonymises it so that it can no longer be linked to you as an individual.


07 Security

Poko app download takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your information from unauthorised access, loss, or misuse:

  • All data in transit is encrypted using TLS 1.2 or higher.
  • Sensitive data stored on our servers is encrypted at rest using AES-256.
  • Access to personal data is restricted to authorised staff on a need-to-know basis.
  • Our systems are monitored 24/7 for suspicious activity.
  • We conduct regular security audits and penetration testing.
  • Staff who handle personal data receive regular data protection training.

While poko app download takes every reasonable precaution, no system is completely immune to security risks. If you suspect that your account has been compromised, contact our support team immediately so we can take action to protect your data.

Your role in security: Use a strong, unique password for your poko app download account. Never share your login credentials with anyone, and log out after each session on shared devices.


08 Cookies

Poko app download uses cookies and similar tracking technologies to improve your experience on the platform. Cookies are small text files stored on your device that help us remember your preferences and understand how you use the site.

We use the following types of cookies:

  • Essential cookies: Required for the platform to function. These keep you logged in and maintain your session on poko app download. They cannot be disabled.
  • Preference cookies: Remember your settings and preferences, such as your preferred language or display options.
  • Analytics cookies: Help us understand how players navigate poko app download so we can improve the platform. Data collected is aggregated and anonymised.

Poko app download does not use third-party advertising cookies or tracking pixels. You can manage or delete cookies through your browser settings at any time. Note that disabling essential cookies may affect the functionality of the platform.


09 Your Rights

As a player on poko app download, you have the following rights regarding your personal data. To exercise any of these rights, contact our support team at [email protected]. We will respond within 30 days.

Right What It Means
Access You can request a copy of all personal data poko app download holds about you.
Correction You can ask us to correct any inaccurate or incomplete data in your account.
Deletion You can request that we delete your personal data, subject to legal retention requirements.
Restriction You can ask us to limit how we use your data in certain circumstances.
Portability You can request your data in a structured, machine-readable format for transfer to another service.
Objection You can object to processing based on legitimate interests, including direct marketing.
Withdraw Consent Where processing is based on consent, you can withdraw it at any time without affecting prior processing.

Response time: Poko app download aims to respond to all data rights requests within 30 days. Complex requests may take up to 60 days, in which case we will notify you of the extension.


10 Minors

Poko app download is strictly for players aged 18 and over. We do not knowingly collect personal data from anyone under the age of 18. If we discover that a player is under 18, their account will be closed immediately, all balances will be forfeited, and any personal data collected will be deleted as soon as legally permissible.

If you believe that a minor has registered on poko app download, please contact our support team immediately so we can investigate and take appropriate action.


11 Policy Changes

Poko app download may update this privacy policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make significant changes, we will notify registered players via email or in-app notification at least 7 days before the changes take effect.

The "Last Updated" date at the top of this page will always reflect the most recent revision. We encourage you to review this policy periodically to stay informed about how poko app download protects your data.


12 Contact Us

If you have any questions about this privacy policy, want to exercise your data rights, or have a concern about how poko app download handles your personal information, please get in touch with our support team. We take all privacy queries seriously and will respond promptly.

Email: [email protected]
Live Chat: Available 24/7 via the chat icon on any page of poko app download.
Response time: Most queries are resolved within 24 hours.

Your Data Is Safe — Start Playing on Poko App Download

Register in under two minutes, deposit via bKash, Nagad, or Rocket, and enjoy a platform that takes your privacy as seriously as your winnings. Over 500,000 Bangladesh players trust poko app download.