Poko App Download Terms and Conditions

01 Acceptance of Terms

By accessing, registering on, or using poko app download in any capacity, you confirm that you have read, understood, and agreed to be bound by these terms and conditions in full. These terms form a legally binding agreement between you and poko app download. If you do not agree with any part of these terms, you must not use the platform.

These terms apply to all services offered by poko app download, including but not limited to the website, the Android app, all games, all promotions, and all payment services. Using any part of the platform after a terms update constitutes acceptance of the revised terms.

02 Eligibility

To open and use an account on poko app download, you must meet all of the following conditions:

• You must be at least 18 years of age.
• You must be accessing the platform from a jurisdiction where online gaming is not prohibited by local law.
• You must not be a current employee, contractor, or immediate family member of an employee of poko app download.
• You must not have been previously excluded or banned from poko app download.
• You must be acting on your own behalf and not on behalf of a third party.

Poko app download reserves the right to request proof of age and identity at any time. Accounts that cannot be verified may be suspended until verification is complete. Any winnings generated on an account that is later found to be ineligible may be forfeited.

03 Account Registration

To use poko app download, you must register a player account. During registration you are required to provide accurate, complete, and up-to-date information including your full name, date of birth, phone number, and preferred payment method. Providing false information is a breach of these terms and may result in account closure.

Each player is permitted to hold one account only. Poko app download uses phone number, device fingerprint, and payment method data to identify duplicate accounts. If duplicate accounts are detected, all accounts associated with the same individual may be suspended and balances held pending review.

• You are responsible for maintaining the confidentiality of your login credentials.
• You must notify poko app download immediately if you suspect unauthorised access to your account.
• Poko app download is not liable for losses resulting from unauthorised access caused by your failure to secure your credentials.
• Account sharing — allowing another person to access or play on your account — is strictly prohibited.

04 Deposits

Poko app download accepts deposits via bKash, Nagad, and Rocket. All deposits are processed in Bangladeshi Taka (BDT). The minimum deposit amount is ৳10. There is no maximum deposit limit for standard accounts, though higher deposit amounts may trigger additional verification checks.

Deposits are credited to your poko app download account in real time under normal circumstances. If a deposit is not reflected in your account within 15 minutes, contact our support team with your transaction reference number and we will investigate promptly.

• All deposits must be made from a payment account registered in your own name.
• Third-party deposits — where someone else funds your account — are not permitted.
• Poko app download does not charge deposit fees, though your mobile money provider may apply their own transaction charges.
• Deposits made in error cannot always be reversed. Contact support immediately if you deposit the wrong amount.

05 Withdrawals

Withdrawals on poko app download are processed to the same payment method used for your most recent deposit. The minimum withdrawal amount is ৳50. Withdrawals are typically processed within one hour during normal operating hours. During peak periods, processing may take up to three hours.

Before your first withdrawal, poko app download may require you to complete identity verification. This is a standard process and is required to protect both you and the platform from fraud. You will be asked to provide a copy of a valid government-issued ID. Verification is usually completed within 24 hours.

• Withdrawals can only be made to accounts registered in your own name.
• Bonus funds cannot be withdrawn until the applicable wagering requirement has been met.
• Poko app download reserves the right to delay a withdrawal for up to 72 hours if additional verification is required.
• Withdrawals requested during system maintenance may be queued and processed once maintenance is complete.
• Repeated withdrawal requests for small amounts may be flagged for review under anti-money-laundering procedures.

06 Bonuses & Promotions

Poko app download offers a range of bonuses and promotions including a 150% welcome bonus, reload bonuses, cashback offers, and an app-exclusive 10% deposit bonus. All bonuses are subject to the specific terms listed on the Offers page as well as the general bonus rules set out here.

The standard wagering requirement for all bonuses on poko app download is 20x the bonus amount, unless stated otherwise on the promotion page. Wagering must be completed within 30 days of the bonus being credited. Bonuses that are not wagered within this period will expire and be removed from your account automatically.

• Only one welcome bonus is available per player, per household, and per device.
• Bonuses cannot be transferred between accounts or exchanged for cash directly.
• Poko app download reserves the right to modify, suspend, or cancel any promotion at any time.
• If a bonus is claimed in error or through a technical fault, poko app download reserves the right to reclaim it.
• Players who are found to be abusing the bonus system — including through the use of multiple accounts — will have all bonuses forfeited and their accounts suspended.

07 Gameplay Rules

All games available on poko app download — including Pirate Fishing, Cat Fishing, Ways of the Qilin, Dragon Fortune, Lucky Dice, and all other titles — are governed by individual game rules displayed within each game. In the event of a conflict between individual game rules and these general terms, the individual game rules take precedence for gameplay-specific matters.

Poko app download uses certified random number generation (RNG) systems for all applicable games. For provably fair games such as Lucky Dice, players can independently verify results using the seed values shown in their game history. The house edge for each game is displayed in the game information panel.

• Bets placed and confirmed cannot be cancelled or reversed.
• In the event of a game malfunction or disconnection, poko app download will attempt to restore the game to its last confirmed state. If this is not possible, the bet may be voided and the stake returned.
• Winnings from games are credited to your account balance immediately upon game completion.
• Poko app download reserves the right to void any bet that was placed as a result of a software error or pricing mistake.

08 Prohibited Conduct

The following actions are strictly prohibited on poko app download and will result in immediate account suspension, forfeiture of balances, and potential reporting to relevant authorities:

• Registering more than one account.
• Providing false or misleading information during registration or verification.
• Using automated software, bots, or scripts to place bets or interact with the platform.
• Exploiting software bugs, errors, or loopholes to gain an unfair advantage.
• Colluding with other players to manipulate game outcomes.
• Using the platform for money laundering or any other illegal financial activity.
• Attempting to reverse-engineer, copy, or redistribute any part of the poko app download platform.
• Harassing, threatening, or abusing other players or poko app download staff.

09 Responsible Gaming

Poko app download is committed to promoting responsible gaming. We provide a range of tools to help players manage their activity, including deposit limits, loss limits, session time reminders, cooling-off periods, and self-exclusion. All of these tools are available directly in your account settings and take effect immediately upon activation.

If you choose to self-exclude, your account will be closed for the duration you select. During a self-exclusion period, you will not be able to log in, deposit, or receive promotional communications from poko app download. Self-exclusion cannot be reversed before the selected period ends.

For more information on responsible gaming tools and external support resources available to Bangladesh players, visit our Responsible Gaming page.

10 Privacy & Data

Poko app download collects and processes personal data in accordance with our Privacy Policy. By registering on poko app download, you consent to the collection and use of your data as described in that policy. We do not sell your personal data to third parties. Data is used solely for account management, payment processing, fraud prevention, and regulatory compliance.

For full details on what data we collect, how we use it, and your rights as a data subject, please read our Privacy Policy.

11 Limitation of Liability

Poko app download provides its platform on an "as is" basis. While we make every effort to ensure the platform is available and functioning correctly at all times, we cannot guarantee uninterrupted access. Poko app download is not liable for losses arising from:

• Platform downtime or maintenance periods.
• Internet connectivity issues on the player's side.
• Delays in payment processing caused by third-party payment providers.
• Losses resulting from a player's failure to comply with these terms.
• Unauthorised access to a player's account caused by the player's own negligence.

In all cases, poko app download's maximum liability to any player is limited to the amount deposited by that player in the 30 days preceding the event giving rise to the claim.

12 Amendments to These Terms

Poko app download reserves the right to update or amend these terms and conditions at any time. When changes are made, the "Last Updated" date at the top of this page will be revised. For significant changes, we will notify registered players via email or in-app notification at least 7 days before the changes take effect.

Continued use of poko app download after the effective date of any amendment constitutes your acceptance of the revised terms. If you do not agree with the updated terms, you must stop using the platform and contact support to close your account.

13 Contact Us

If you have any questions about these terms and conditions, or if you need clarification on any point before registering, please contact the poko app download support team. Our live chat is available 24/7 and most queries are resolved within five minutes.